The Centre for Public Service Innovation, on behalf of the Minister for Public Service and Administration, will be hosting the 12th Annual Public Sector Innovation Conference in August 2018. This conference, whose main thrust is to entrench innovation in the public sector, takes place against the backdrop of a South Africa that is on that cusp of growth and renewal that is inspired by hope.

The conference serves as a critical platform to encourage and advance the adoption of innovation as a catalyst for improved service delivery by the public sector. This is in line with the strategic mandate of the CPSI to build a development-oriented, solution- focused public service through innovation. This mandate cascades from and directly contributes to government’s transformative agenda to build an effective and efficient public service which is distinctively agile and flexible in its approach to service delivery.

This year, in attendance at the conference will be a broad spectrum of like-minded people from across sectorial divisions government decision makers, innovation practitioners, young public servants, service delivery champions as well as partners from the private, NGO and academic sectors. They will come together to share ideas and practical experiences on how to infuse innovation into public sector reform and transformation to ensure its renewal.



In this year’s State of The Nation Address (SONA), President Ramaphosa pronounced 2018 as a watershed year – a defining moment in our history, a year of hope and renewal where measures will be introduced to set the country on a new path of growth, employment and transformation. He called for a concerted effort from everyone in the country to seize this moment of hope and renewal, and work together to ensure that it makes a meaningful difference in the lives of all people. The ‘Thuma mina’ rallying cry.

To advance this noble course of growth and development while preventing the possible erosion of all the socio-economic gains that have been realised over the years, the President made a rallying call for the establishment of social partners. These would critically collaborate in building a social compact upon which drivers of economic recovery can be created.

The success of this social compact in yielding the desired effect is totally contingent upon multi-sectorial partnerships involving government, the private sector, SMMEs, civil society (particularly the youth for their visionary outlook and passion) to pursue higher levels of economic growth and investment. In this instance, this innovative venture began with the setting up of the YES Movement by the President and also the CPSI’s Public Sector Innovation Trailblazer Programme to promote and nurture ICT skills in youth.

Such partnerships can contribute immensely in the achievement of Vision 2030 as contained in the National Development Plan (NDP) which calls for an efficient and effective public sector that can ably deliver on the needs of the citizens. Most importantly, it is through the role of these partnerships that innovation can become an effective catalyst and enabler of agility and flexibility in government’s capacity to deal with the triple challenge of unemployment, poverty and inequality and meet the needs of citizens.



The theme of this year’s conference is “Partnering for an Agile and a Renewed Public Sector through Innovation”

This theme calls for a departure from the conventional closed, in-breeding public sector approach to innovation. Instead it promotes an open, multi-lateral sourcing of working ideas and practical solutions from various sectors of our society, particularly the youth, government officials, business, civil society and academia, to renew and reinvent the public service into an agile and flexible service delivery entity.



  1. Building strong cross-sectorial partnerships for enriched public sector

For a long time, the public sector has been known for a closed, inward looking approach in its operations. The impact of this isolation ‘silo’ approach has seen government lagging behind in several key areas of innovation such as information technology. More than that, it has denied government access to a reach source of ideas from other outside sources while at the same time resulting in a perpetual recycling of ideas within.

This sub-theme will highlight the importance of cross-sectorial collaboration as a keen prolific source of unconventional and disruptive ideas as well as practical solutions to service delivery challenges.

  1. Government of the Future

The modern-day citizenry that government services is exposed to a wide range of vibrant channels and avenues that the private sector in particular offers for various daily transactions and interaction for services. Unfortunately, government processes and systems continue to offer a less-pleasant experience to citizens – this despite the ongoing talks about transformation and reinvention of government.

Under this sub-theme this session will offer a unique and highly inspirational and motivating experience where delegates will interact with and exchange ideas with young leading minds and trail-blazers in innovation. Delegates will learn and be inspired by their proven visionary ideas and their untethered, vibrant passion to become innovative and contribute towards the building of a government of the future.

  1. Showcasing Public Sector Innovation Trailblazers: An Emerging Breed of Public Servants Many government institutions are locked in long term contracts with providers of Off-the-shelve- solutions which required exorbitant license fees. Through the Annual Public Sector Innovation Awards Programme, a new breed of public servant is emerging as more and more ordinary public servants, faced with dwindling resources are forced to find innovative ways of delivering.

In this session, a number of some such projects, mostly from the previous years’ Annual Public Sector Awards Programme, will be showcased with practical and captivating presentations to inspire delegates.



The target audience includes decision-makers throughout the three spheres of government, innovation practitioners, service delivery champions as well as partners from the private, NGO as well as academic sectors.


NB: Delegates are responsible for own travel and accommodation

For more content details contact Welcome Sekwati at or +27 82 610 2199

For logistical issues contact Mpumi Ntshangase at or

+27 12 683 2800/ 34 (or visit